QUALITY POLICIES
MANAGEMENT RESPONSIBILITY

 ADMINISTRATION


General
The following clauses of the standard describe the administration of the Quality Management System
 
Responsibility and Authority
The responsibility and authority of all Company staff, which perform and conduct activities affecting quality of the product, will be stipulated in Procedures and Job Descriptions that give them the necessary authority to perform such tasks, for which they will be held responsible.
The Nashua Limpopo organization structure indicates the levels of authority and responsibility within Nashua Limpopo.
 
Management Representative
The Management Representative who, irrespective of other responsibilities, shall have the authority and responsibility to ensure that the requirements of ISO 9001 – 2008 are implemented and maintained.
He will report directly to the Managing Director on all matters pertaining to the Quality Management System and its maintenance. He shall also ensure that awareness of customer requirements is promoted within the organisation.
 
Internal Communications
Monthly quality meetings and annual management reviews are held to ensure open lines of communications at various levels and functions regarding the Quality Management System functions and their effectiveness.
 
Quality System
The Company has implemented a Two Tier Quality Management System to ensure that all product supplied, remanufactured or services supplied conform to Customer and specified requirements of ISO 9001 – 2008 and entails a two tier on line data/documented system as set out in this policy.
 
Quality Policies
The Policies are compiled to describe the Policies & Quality Goals of Nashua Limpopo as a whole, and to show statements of commitment against all the clauses of the International Standard.
The Managing Director will sign and approve the Quality Policy Statement and any future changes, on behalf of the Company.
The Managing Director will be the sole person to initiate any changes to the ISO 9001 – 2008 Policies.
 
Quality Procedures & Work Instructions
The Quality Procedures shall reflect the positions of staff with the delegated responsibility and authority to ensure that all tasks under their control are conducted in accordance with the procedures compiled.
The Management rep shall sign and approve any Change Request raised with regards to the Quality Management System and will co-approve the Quality Procedures including any future changes.
Work Instructions will be issued where required to assist staff to complete operations that, without such instructions, the quality of the product or service would be adversely affected. Reference to such instructions will be indicated in each applicable Quality Procedure.
The Departmental Managers will identify the need, compile, approve and implement all instructions issued in their individual departments.
 
Supporting Documentation
Any documentation accompanying the Policies and/or Processes / Procedures and/or Work Instructions within the Quality Management System will form part of the second tier of the System.
The Departmental / Branch Managers will identify the need, compile, approve and implement all documents issued in their individual departments.
 
Additional Quality System Requirements
a)
The Documented Quality Management System shall be maintained to ensure that the product supplied or remanufactured conforms to specified requirements.
b)
Production resources and manpower that may be utilized are adequate.
c)
That measuring equipment and processes are compatible to the product being produced.
d)
That the identification and preparation of quality records is maintained to show evidence of work performed.
e)
Specific Work Instructions may be added where deemed necessary.
This Quality Management System is under the control of the document and data control procedures to ensure authorization and revision control is effective at any given time.
 
Control of Documents
The relevant procedure will describe the methodology of new document approval prior to issue.
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The review, update and re-approval of current documents.
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The currents revision status of such documents
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The issue of current documents to departments where operations essential to the effective functioning of the Quality Management System is paramount.
To ensure that document of external origin is identified and controlled redistribution to prevent the inadvertent use of obsolete documents and to provide a record of such documents when and if required.
The aforementioned documents shall be controlled, see clause control of quality records.
 
Control of Quality Records
Procedures have been established, and are maintained to ensure that quality records are available to show evidence of achievements of the required Quality. They shall also include Supplier's quality records to verify products supplied.
All quality records will be filed so that they are readily available, and stored to prevent loss or damage.
The relevant procedures will stipulate retention times of records, where they will be kept and how they will be disposed of and by whom.