QUALITY POLICIES
MEASUREMENT, ANALYSIS AND IMPROVEMENT

CONTROL OF NONCONFORMITY


 


     

Control of Nonconformity

Product that does not conform to specified requirements will be identified and segregated from conforming product to prevent inadvertent use or installation.

Controls will ensure that non-conforming products will be documented, evaluated and dispositional. The departments concerned will be formally notified of the non-conformity.

Review and disposition of non-conforming product will be carried out by authorised responsible persons who will communicate the problem to the Department concerned, and the Customer if necessary, to establish the item status.

Where a concession is requested for product acceptance, this will be recorded, and approval obtained from the Customer/Franchise.