|
Customer Satisfaction |
| Customer satisfaction and or dissatisfaction
shall be monitored using methods described in the
relevant procedures. |
| Internal Audit |
| Internal audits shall be conducted at
periodic intervals to ensure that the Quality Management
System has been effectively implemented and monitored and
conforms to the requirements of ISO 9001 - 2008
International Standard. |
|
Measuring and Monitoring of Processes |
| Suitable methods shall be applied to the
realization processes needed to meet customer requirement.
These methods shall confirm the continuing suitability of
the aforementioned processes. |
|
Measuring and Monitoring Product |
| Product characteristics shall be measured
and monitored to verify that requirements have been met.
Evidence of conformity with the relevant acceptance
criteria shall be documented and records retained. |
