CONSUMABLES CANCELLATION OF ORDER  
Delegated Staff: Sales Support, Sales Executives, Systems Operations Manager & Buyer.
  1. The client phones in and cancells order.
  1. Sales Support sends e-mail / Phones Buyer to cancel order and return goods to supplier.
  2. If invoice was released, Sales Executive has to complete a GRN.
  3. GRN is handed to sales Support who takes it to the Buyer to sign & then to the Systems Ops Manager to be GRN'd

  4. If invoice is not released, Sales Support or Sales Executive deletes invoice from the system.
  5. A copy of the GRN is kept in the file by the Sales Support.


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