Delegated Staff: Sales Reps / Credit Controller / Sales Co-ordinator & Credit Control Supervisor.

Rep to ensure that Debit Order is signed when a new deal is done.
 

Debit order to be handed in with contract or application form to Sales Co-oridnator.
 

After making sure that everything is completed on the debit order and it is accompanied with a cancelled cheque, the Sales co-ordinator is to forward the debit order to the Credit controller.
 

The Sales co-Ordinator is to capture all information onto the customer’s account on the AS400.
 

The Sales co-Ordinator is to file the debit order in the customer file.
 

When 1st rental is on the system the debit order is to be maintained by the Credit Controller.

By the 10th of every month the debit orders has to be maintained and all changes has to be finished.
 

The debit order report is to be run by Credit Controller.
 

The value of the total debit order run and the action date has to be logged on a user call to head office, and the Credit Control Supervisor must release it.