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1. |
Credit Controller prints / e-mails invoices and statements.
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2. |
Credit Controllers to sort invoices and attach to statements and
take out credit balances.
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3. |
Credit Controllers and Cleaners to fold statements and insert in
envelopes.
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4.
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Credit Controllers to hand over to Mailing Assistant to stamp and
mail.
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5.
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Credit Controllers to work through the Age analysis.
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6.
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Credit Controllers to fax / e-mail copies of invoices and statements as
well as contracts when requested from customer.
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7. |
Credit Controllers to maintain EFT’s before EFT run date given by head office, and make necessary
changes to
Debit Orders.
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8. |
Credit Controllers to maintain
Purchase Hold
on accounts when necessary.
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9.
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Credit Controllers to phone arrear customers when due and overdue.
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10
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Credit Controllers to send Legal Letter
to arrear customers.
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11.
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Credit Controllers to phone customers if they place orders or
request services and they are in arrears. And not to release any
orders if no agreement was made on payment request.
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12. |
Credit Controller to keep age analysis up to date on a daily
basis. Marking off payments and making notes of all queries on printed Age analysis.
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13.
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Credit Controllers to achieve their targets.
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14.
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Credit Controllers to follow up on post / e-mail returned by the post
office and to contact customer to find out what the problem is.
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