To answer incoming calls with efficiently, friendliness and in the shortest possible time. If the relevant person is not available it is the receptionist’s duty to take down the messages, time and contact persons and allocating them to various departments concerned.

The receptionist also phones back the clients for the sales reps and takes down messages for them or various departments.
 

To assist the walk in customers and introduce them to the appropriate Staff Member.
 

Sending out and the receiving of courier parcels.

To assist Cashier with payments of Customers.