CHANGE REQUEST PROCEDURE

Delegated Staff:

Management Representative & All Staff

	The Quality Management System at Nashua Limpopo has been developed as an on-line intranet system.
	Data changes will be made to the procedures, work instructions etc., on receipt of a Change Request (hard copy), by the Management Rep., thereby effecting controlled amendments and changes.
	All on screen data will indicate currency of the pertinent documents. Hard copy of amended procedures shall be retained as proof of any changes made to the system (Audit trail).
	Each department will have a station with access to the on-line system for relevant members.
	All changes made to the system will be handed / mailed to the Man Rep by the original requestor / authorising party for review and final approval.

Work Instructions
Delegated Staff:	Departmental Managers / ISO Reps, Management Representative

	It will be the responsibility of the Departmental Managers / ISO Reps to generate any Work Instructions for tasks to be performed that, without such, the quality of the product or service could adversely be affected. The above will be generated only where such a need is identified.
	The Work instructions shall be reviewed and approved by the Management Rep prior to being included in the on-line Quality Management system.
	The Change Request Form shall be used to facilitate additions and changes to the documented Quality Management System.
	Relevant personnel will display Work Instructions where applicable for easy accessibility and reference.

Periodicals and Brochures.

Delegated Staff:

All Recipients.

Nashua Limpopo will not control the above literature as the information contained is not relative to the Document Control System and is considered as general information.

Documentation Registers

	The following registers will be kept on file by the holders as stipulated below:
	Workshop Disks / Manuals issued internally and to Branches by the Technical Manager in the Workshop for an indefinite period.

Amendments / Exceptions

Delegated Staff:

Management Rep.& All Staff

Note:	A Change Request Form may be used by the staff to substitute a QSIR Quality System Improvement Request and the applicable audit number will be placed on the change request form by the Man.Rep. on rectification of the Non-conformance. The Change Request form follows the same procedure as a QSIR  and therefore has a Ten (10) Working day deadline before correction & Submission.
	All on screen data will indicate currency of the pertinent documents. Hard copy of amended procedures shall be retained together with Change Requests or Quality System Improvement Request (generated during internal or external audits) as proof of any changes made to the system (Audit trail).
	A backup record of the last amended revision of the system is retained within the on-line system for the minimum period of Two years (if the procedure is amended) from the current date and then deleted.