CONTROL OF DOCUMENTS (QMS CHANGES) PROCEDURE

Requested System Changes:
 
Delegated Staff:
Management Rep., Departmental Managers / ISO Reps and all staff.

The Change Request Form shall be used to facilitate ongoing update of the documented Quality Management System.

2.

N.B.

Typically a change shall be requested by a Departmental Head / ISO Reps. or delegated personnel when a process or activity has changed and is different from the standing procedure/work instruction.

If any Documentation / Process is within a trial / experimentation period, then it is the responsibility of that Person/Department to inform the Management Representative of that specific "Trial" process via e-mail or Fax.
The Management Rep. will not log that change until the requesting person has confirmed that the change within that process has been implemented. The responsible person/s will sign then "Sign off" the change on a Change request form accomapnied by the revised process and submit this final draft to the Management Rep. who will in turn document the change and enter it onto the "Live" System.

The Maximum period for a Trial Process Submission is 30 Days (Thirty Days)
The nature of the requested change shall be clearly stated as well as the justification for the change.

The person requesting the change shall sign and date the request, have it approved by the department manager and if required, have it co-approved by any other relevant manager.

The request form shall then be transmitted to the Management Rep. for review and processing of the relevant Quality Management System document revision update.

Once the change has been done on the development system, a copy of the amended MS-WORD document highlighting the change shall be e-mailed to the relevant person requesting to review and approve it by return e-mail. The approval e-mail shall be printed and retained with the Change Request.

All Change Request Forms shall be numbered uniquely and logged on the Change Request Register. The Change Request Forms shall be retained by the Management Rep. as quality records for a period of 2 (Two) years and then shredded.
Management Rep. controls the following hard copy documents:
a)
Quality System Improvement Request records
b)
Corrective and Preventive Action records
c)
Change Request records
d)
Audit reports and annual frequency schedule
e)
Management Review records
f)
Monthly Quality meeting records


Control of Records
All documents in the Company is controlled according to the Document Retention List, as is required by the ISO International Standard.