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The
Change Request
Form shall be used
to facilitate ongoing update of the documented Quality
Management System.
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2.
N.B.
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Typically a change shall be requested by a
Departmental Head / ISO Reps. or delegated personnel when
a process or activity has changed and is different from
the standing procedure/work instruction.
If any Documentation / Process is within a trial /
experimentation period, then it is the responsibility of that Person/Department
to inform the
Management Representative of that specific "Trial" process via e-mail or
Fax.
The Management Rep. will not log that change until the
requesting person has confirmed that the change within that process has
been implemented. The responsible person/s will sign then "Sign off" the
change on a Change request form accomapnied by the revised process and
submit this final draft to the Management Rep. who will in turn document
the change and
enter it onto the "Live" System.
The Maximum period for a Trial Process
Submission is 30
Days (Thirty Days)
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The nature of the requested change shall be
clearly stated as well as the justification for the
change.
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The person requesting the change shall sign
and date the request, have it approved by the department
manager and if required, have it co-approved by any other
relevant manager.
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The request form shall then be transmitted
to the Management Rep. for review and processing of the
relevant Quality Management System document revision
update.
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Once the change has been done on the
development system, a copy of the amended MS-WORD
document highlighting the change shall be e-mailed to the
relevant person requesting to review and approve it by
return e-mail. The approval e-mail shall be printed and
retained with the Change Request.
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All Change Request Forms shall be numbered
uniquely and logged on the
Change Request
Register. The Change Request Forms shall be retained
by the Management Rep. as quality records for a period of
2 (Two) years and then shredded.
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Management Rep. controls the following hard
copy documents:
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