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1. |
The Manager / ISO Rep in charge of the department are
responsible for the training of newly appointed staff members
with regards to Quality Awareness.
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2.
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As part of the above mentioned program, all new employees
of the Company are also required to be trained in the use of the
on-line Quality Management System (QMS) and the requirements of
the ISO International Standard.
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3.
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Typically, the Departmental Managers / ISO Reps. concerned
will arrange a time during which the new staff members can
receive Quality Awareness Training.
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4.
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These employees will then attend the training on the
arranged dates. The Manager or their ISO representatives will
present the training session.
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5.
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On attending the training, the candidates are requested to
complete and sign a
Quality Awareness
Training Register.
This serves as record of proof
that the candidates have received training on the QMS.
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6.
7.
8. |
Each training session covers all aspects applicable to
employees as to what they need to know about the on-line QMS,
e.g. the different policies, generic procedures and the
‘navigation’ through the complete system.
After completion of the training, the trainees will be required
to be employed as permanent members of staff and sign off on
the induction manual". This takes approximately three months
after probation whereby the employee has three months "Hands on"
experience on the quality Management system.
Competence: The Responsible ISO Rep. will after a period of
approximately three months after the training, call in the
trained member of staff and ask them to retrieve their job
description, Company Policy and a Random form (also required to
Print one) on the Management system. Thereafter if that member
of staff can perform these instructions without any assistance
whatsoever they will be issued
with a Certificate of Competence.
Attendance: An Attendance
certificate is otherwise issued to members of staff that do not
access the system on a regular basis such as Drivers, assistants
and Tea ladies, to certify that they have received training on
the QMS. This training for those members of staff that may not
have continuous access to the QMS online system will consist of
showing the drivers, drivers assistants, tea ladies how to
access their profile and job description. If they wish to read
any other procedures their manager will access them and print
them off”
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9.
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A copy of the
Training
Register is given to the HR administrator & PR/Marketing Manager for SETA
& BEE purposes.
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10.
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The Quality Systems Manager keeps the Training Register for
a period of at least 3 years, after which they are shredded.
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