Cost per Copy Machine Procedures

Delegated Staff: Director, Sales Manager, Sales Support, Warehouse/Sales Co-ordinators, Engineer & Sales Reps

1. Either a Sales Rep or a Technician identifies a cost per copy machine request by the client.
    
2. Sales Rep and / or Technician forward request to Sales Managers and Director, which will co-ordinate with each other.
    
3. An installation form will be completed and submitted to the WH Coordinator to book out the machine on the AS400. The Engineer will then setup the machine.
    
4. Copy of the installation form will be given to the Sales coordinator with Serial Numbers.
    
5. Machine will be installed and client will sign the Installation Form, Service Agreement and Debit order.
    
6. Sales Rep gives signed documents to Sales Support to check Installation & CSA. Sales Support hands document to Sales Co-Ordinator for processing and loading CSA onto AS400.