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Delegated Staff:
Service Engineers, Parts
Co-Coordinator, Service Controller
1.
Installation call is logged.
2.
Should installation be
Problem Code 70 = INSTALL then no further action unless internal
billing takes place i.e. Income = Cost
3.
Should the installation
be Problem Code 76 = INSTALL RELOCATION then 50% of the
Installation Commission will be paid by
the
Franchise Owner.
No Installation Consumables
Commission takes place here.
4.
Service Engineer installs
machine and logs call off.
5.
Should the installation be
Problem Code 75 = INSTALLATION (…):
·
Machine and Accessories – 100
% Installation Commission (Std Rate)
Consumables at FTP price as per procedure
·
Accessories after – 100 %
Installation Commission (Bundled Rate)
·
Relocation – 100 %
Installation Commission (Bundled Rate)
Consumables at FTP price as per procedure
6. No Fanchise will accept any Installation commission unless
paper work has been recieved from Nashua Limpopo
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