Delegated Staff:  Service Engineers, Parts Co-Coordinator, Service Controller

1.       Workshop Setup procedure is followed. 

2.       Add consumables to Engineer’s name.  Call must be logged off  and add consumables to the call details

3.       Consumables MUST NOT be logged off on the Setup AND Installation call.

4.       Once the call is logged off with the consumables the data is sent to the Installation Commission Program.

5.       Data is placed as PENDING on INSTALLATION COMMISSION TO RECEIVE (no values are shown)

6.       Owner Franchise to accept Commission on receipt of all docs. & send the following documentation to the Owner Franchise:

·        Pre-Installation Forms

·        Call slip

·        Job Card

·        Post Installation Forms

·        POD of the Machine

·        POD of the Consumables

7.       Should the Owner Franchise decline, the notepad can be viewed for further information and to contact Owner Franchise.

8.       Should the Owner Franchise accept then the approval values are displayed.  The notepad can be viewed to see who accepted

9.       After acceptance then the INSTCOMM invoice is raised in the following month end.

10.   Run INSTCOMM schedule for detail breakdown balancing to invoice per Owner Franchise.

11.   If consumables are not logged off on the Installation or Setup call, the  servicing franchise will have no way of claiming goods.