Delegated Staff:  Technical Manager, Financial Manager, Sales Support, Engineers, Credit Controllers, Service Controller & W/H Coordinator

      Scrapping machine:

1.   An ERA / collection docket is created for the collection of the machine.

2.   The machine is brought into the workshops and the W/H Coordinator GRN's the machine with an end meter reading. Field incident on service now insures for the collection at this point the the Technical Manager decides whether the machine should be scrapped or Re-Furbished, depending on various factors. (Age, Parts, condition, etc.)

3.   If the machine is to be scrapped the Service Manager will inform the contracts department to cancel the contract, inform the Credit Controller to ensure that there are no monies outstanding and the Finance Manager to note this on the Stock Ledger.

4.   The Workshops will then remove the Serial Number sticker and attach it  to a collection Docket to submit to the Sales Support in the Sales department.

5.   The Field / Workshop incident is resolved and the machine is scrapped.

Refurbishing machine: 

1.   If the machine needs to be refurbished, the workshops will service, clean and replace all the neccessary parts as needed.

2.   The Machine Model, Serial Number and Meter reading is then handed to the sales Department to offer to the Sales Team to Re-sell the unit as a refurb.

  Document Retention List