COPY SHOP -
Tzaneen
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Delegated Staff: Branch Manager, Copy Shop Assistant, Receptionist,
H.R.Administrator.
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DAY START
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First thing every morning - Copy Shop Assistant takes down the
meter readings on the Photo Copier Machines.
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SENDING AND RECEIVING FAXES
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Obtain the fax number from the client and
transmit the fax.
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Charge the customer the correct amount
according to the price list.
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Ring up amount on cash register.
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Hand faxed document together with
transmission report and cash slip back to customer.
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Receiving fax on behalf of customer –
items 2,3,4 apply.
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Record the transaction on Copy shop analysis
document.
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PHOTOCOPIES / BINDING / LAMINATING SALES
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Identify how many copies customers requires
and if black & white or colour, how many documents to
laminate or bind. (ensure that the customer is asked if
he/she has a colour preference for the binding elements
and frosted sheets)
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Make copies, bind or laminate and show
customer quality.
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Charge the customer the correct amount
according to the price list.
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Ring up amount on Cash Register.
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Receive the money from the customer.
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Hand the copies and cash slip to the
customer.
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Record the transaction on sales analysis
document.
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DAY END
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Close off on Cash Register for day end.
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Check the money in the till balances to the
cash slip total plus the float.
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Lock money in Safe.
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Take the final reading of the Photo Copier
Machines and write down on Copy shop analysis sheet.
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Total the amounts on the copy shop analysis sheet.(Tzaneen Only)
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BANKING MONEY
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The Copy shop money is kept in a safe at the Tzaneen branch
and sent to the H.R. Administrator in Polokwane once a week for banking.
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ORDERING SUPPLIES
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Complete a
Consumable Stock Request and hands
it to
Branch Manager for approval & Technical Admin Service Controller for
ordering.
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Document Retention
List
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