Consumables Direct Sales (Polokwane)

All quotes, Sales & invoices are generated by Polokwane H/Office. All walk in clients are also handled by Polokwane via telephone or if not available, customer details are forwarded by the Tzn Receptionist or Tech Admin.Supervisor to Polokwane for Quote/ Sales.

The relevant Polokwane Consumable Sales Reps generate invoices and have access to book out stock from Tzn Branch Warehouse 80. 

Either the invoices are sent to Tzaneen with the stock according to invoices or printed directly. All deliveries are done by Tzaneen on a daily basis.

Inclusive Toners

All inclusive Toner Sales are generated by Tzaneen Receptionist or Tech Admin Supervisor as per customer request.

All transactions which show outstanding back-orders or request stock are ordered via e-mail or telephonically on a daily basis to Polokwane Warehouse Manager.

The stock is then sent to Tzn, quantities checked as per Warehouse transfers and allocated into bins. From Warehouse10(Polokwane) to w/h80(Tzaneen) from W.I.P to inventory.

Tech. Admin. Supervisor releases all back orders. The inclusive invoices are printed and put on a Delivery Schedule - Office use by the Tech.admin supervisor or Receptionist according to the areas with the invoice or transaction numbers.Release the stock, invoices are printed, ready for delivery.

This schedule goes to the Engineers and Driver delivering. A copy is kept with the Tech. Admin.Supervisor or Receptionist so as to keep control of the POD's being delivered.

a) The driver also uses his own Delivery Schedule - Driver which is hand written by him so as to monitor the Kilometers and must have the Customer signatures for Proof of Delivery.

b) All signed POD's and delivery schedules which are done by the Technical Admin. Supervisor or Receptionist are mailed through to Polokwane to the warehouse Manager to Laserfische.

c) The Warehouse Manager will inform the Tech Admin Supervisor of any POD's not received via e-mail on a daily basis.

d) All signed POD's are kept and filed accordingly.

e) Deliveries are done ASAP.