OFFICE AUTOMATION SALES - TZANEEN

   
Delegated staff:
OA Sales Manager, Sales Reps, Sales Support Admin, Tech Admin / Service Controller, & Engineers
 

 1.            All Credit Application Forms with supporting documents are forwarded to the Sales Support Administrator, for processing. All the original documents are kept up until the application has been approved and contract signed.

 

2.            Once the Credit Applications are approved the Sales Reps are to forward an installation form to the Sales Support Administrator to order the relevant machines.
  

3.            Once the machines have arrived with a copy of the installation & POD form, the Technical Admin / Service Controller informs the Sales Reps. and then prepares the Post Installation Forms from the AS400 system.

 

4.            Once the machines are installed by the Engineers, Signed / Post Installation Form & signed POD (and signed invoice, if it is a cash deal) is given to the Tech Admin / Credit Controller.

 

5.            The Tech. Admin / Credit Controller makes copies of the installation form and POD and sends the original Deal to the Sales Support Administrator in Polokwane. 
 

6.         Deals that are declined, not approved are given to the Sales Representative. The Sales Rep. will then inform the client to see if there is another possible alternative.

 

7.         All detailed processes for Cash Deals, Contracts and in-house are followed as per the processes of Office Automation.

 

8.         All quotations are prepared by the Sales Support Administrator in Polokwane.

  

PS: At the moment all the Sales processes and procedures are carried out from Polokwane Head Office as there is no permanent Sales Executive / Rep at the Tzaneen branch.
 
 
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