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The Field
Engineer notifies the Technical Manager as to why he requires a
loan machine.
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The Engineer
then fills in a.
Loan Machine
Installation Form
and gives this to the Warehouse Co-Ordinator who
books out the machine. A Delivery docket is printed and
attached to the form, which the client must then sign
once the loan machine has been delivered. The client’s machine will then be brought into
the workshops for repairs.
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When the
client’s machine is repaired the engineer
is to take the signed Loan machine installation form back
to the client so that they can sign and bring the loan
machine back to the workshops.
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| Note: |
The loan machine
normally remains with the client until the faulty machine has been
repaired and re-installed, however under normal circumstances the
stipulated loan period is 2 (Two) working
days. |
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The
paperwork is given back to the Warehouse Co-Ordinator
who then GRN’s the loan machine back into stock. The Systems Operations
Manager must be updated with the start and end reading of the loan
machine so that the customer can be invoiced for the usage of the
machine.
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The loan
machine is tested and wrapped together with a
Loan Machine Form and stored with the rest of the
loan machines.
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